At ra casino, your privacy is our priority. This document clearly explains what information we collect, how it is used, who it is shared with, and the rights you hold as a ra casino platform user in Malaysia.
Six core principles that guide how ra casino handles your personal data every day.
All data transmitted between your device and ra casino's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB.
Ra casino has never and will never sell, rent, or trade your personal information to any third party for commercial or marketing purposes without your explicit consent.
Ra casino only collects data that is strictly necessary to provide its services. We do not collect excessive data, and every piece of information gathered has a clear and legitimate purpose.
Ra casino's privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our local data protection obligations seriously and ensure ongoing compliance.
You have the right to access, correct, delete, or restrict the use of your personal data held by ra casino. Such requests will be processed within 30 business days.
In the event of a data security breach affecting your information, ra casino is committed to notifying you and the relevant authorities within the timeframe prescribed by law.
Ra casino (operating under the domain racasino.bet) is an online betting platform offering casino, sports, and e-sports services to players in Malaysia. As a responsible platform, we understand that your trust depends greatly on how we manage the personal information you entrust to us.
This privacy policy applies to all users who register or use the ra casino platform, whether through the website or any other digital platform associated with ra casino. It transparently outlines the types of data we collect, the reasons it is collected, how it is used, and the measures we take to protect it.
Ra casino complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and is committed to ensuring that all data processing is carried out lawfully, fairly, and transparently.
Ra casino collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
All data collected by ra casino used for specified, legitimate purposes. We do not use your data for any purpose beyond what is stated below:
For marketing and promotional communications, ra casino will only contact you if you have given your consent to receive such communications. You may withdraw this consent at any time through your account settings.
Ra casino does not sell or rent your personal data to any third party. However, in the course of operating the platform, we may need to share certain data with the following parties under limited and controlled circumstances:
Ra casino employs a layered approach to data security — meaning multiple levels of protection are applied simultaneously to ensure your data remains inaccessible to unauthorised parties.
SSL TLS 1.3 ensures that all communications between your device and ra casino's servers are fully encrypted.
Ra casino's infrastructure undergoes penetration testing and independent security audits on a quarterly basis.
Ra casino's automated monitoring system operates around the clock to detect unusual activity or intrusion attempts.
Only authorised ra casino staff with a legitimate business need may access user data, and all such access is logged for audit purposes.
While ra casino takes all reasonable steps to protect your data, no system can be guaranteed to be 100% secure. We encourage you to take precautions as well — such as using a strong password, not sharing your login credentials, and always logging out after using the ra casino platform.
Platform ra casino uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Below are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the ra casino platform. For more information on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to the respective browser's official documentation.
Ra casino retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, ra casino will securely delete or anonymise that data.
Under Malaysia's PDPA and privacy policy ra casino, you have the following rights regarding your personal data:
To exercise any of the above rights, contact the ra casino privacy team by email at support@racasino.bet. Requests will be processed within 30 business days. Ra casino may require identity verification before processing certain requests.
Platform ra casino is intended exclusively for individuals aged 18 and above. Ra casino does not knowingly or intentionally collect data from anyone under the age of 18.
If we discover that personal data belonging to an individual under the age of 18 has been collected, we will immediately take steps to delete that data and close the account in question. If you believe that a minor has registered on ra casino, please contact us immediately at support@racasino.bet.
In the course of its operations, ra casino may process or store data outside of Malaysia, particularly when using international cloud computing services or working with global gaming providers.
In all such cases, ra casino ensures that data transfers are carried out in compliance with Malaysia's PDPA requirements and that recipients in other countries provide a comparable level of protection. ra casino employs mechanisms such as Standard Contractual Clauses to safeguard your data during international transfers.
Ra casino reserves the right to amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform updates. When significant changes are made:
We encourage you to check this page periodically. Your continued use of the ra casino platform after any changes take effect constitutes your acceptance of the latest version of this privacy policy.
If you have any questions, concerns, or complaints regarding the privacy policy ra casino or how we handle your personal data, please reach out to us through the following channels:
If you are not satisfied with ra casino's response to your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia through their official channels.
Your data privacy and security is our priority ra casino. Register today and enjoy Malaysia's trusted online betting platform — with a 100% welcome bonus of up to RM500.